Privacy Policy
Last Updated: October 22, 2025
1. Introduction
Welcome to MindFlow AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our mobile application and website, and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: Name, username, or similar identifier
- Contact Data: Email address and phone number
- Journal Entries: Your personal thoughts, notes, and mental wellness records
- Usage Data: Information about how you use our app and services
- Technical Data: IP address, device type, operating system, and browser type
- Profile Data: Your preferences, feedback, and survey responses
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our AI-powered wellness and productivity services
- To analyze your journal entries and provide personalized AI insights
- To send you notifications and updates about your mental wellness journey
- To improve our app features and user experience
- To communicate with you about your account and our services
- To comply with legal obligations and protect our legal rights
4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Your journal entries and personal information are encrypted both in transit and at rest. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. AI Processing and Insights
MindFlow AI uses artificial intelligence to analyze your journal entries and provide personalized insights. Your data is processed using secure AI models. We do not share your personal journal entries with third parties for training AI models. All AI processing is done in a secure environment with your privacy as our top priority.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. You can request deletion of your account and all associated data at any time through the app settings.
7. Your Legal Rights
Under data protection laws, you have rights including:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request restriction of processing your data
- Right to data portability: Request transfer of your data to another service
- Right to object: Object to processing of your personal data
8. Third-Party Services
We may use third-party services for analytics, payment processing, and cloud storage. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure all third-party providers meet our strict data protection standards.
9. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
10. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@joinmindflow.com
Support: admin@joinmindflow.com
Response Time: We aim to respond within 48 hours